Niahmi operates exclusively online out of our base in Edmonton, enabling us to ship across Canada. If you need assistance before purchasing, you can contact us through chat, email or book a virtual shopping experience tailored to your needs.

Delivery times vary based on the complexity of your order and location. Typically, it takes 4-6 weeks from payment to shipment. We’ll provide a more detailed timeline once you place your order.

Niahmi provides a 30-day return window for all items, which must be returned in their original, unused condition including all packaging and certifications. Please note that custom jewelry, engraved items, and pieces damaged or broken after receipt are not eligible for return. For further details, refer to our Return Policy.

Absolutely! At Niahmi, we specialize in bringing your unique visions to life through custom jewelry projects. We will be glad to personalize your jewelry to celebrate the most important moments of your life. See our customization process here.