Niahmi is committed to the exceptional quality and craftsmanship of our made-to-order and custom-made jewelry. Our Lifetime Warranty is designed to give you peace of mind and ensure satisfaction with your cherished piece.

Our Lifetime Warranty covers any manufacturing defects in your Niahmi jewelry. In the unlikely event you encounter a problem, we are here to make it right.

If you believe your piece has a manufacturing defect, please contact us with detailed photos and a short video of the item. This allows us to preliminarily evaluate the issue and determine if it might be a manufacturing defect. Should we determine that the issue could be a manufacturing defect, you will need to send the item back to us at your own expense. Upon confirming a manufacturing defect, we will repair the damage or, in exceptional cases, replace the product at no cost to you, except for shipping. We will cover the shipping charges for sending the repaired or replaced item back to you. Please note that a replacement is offered as a one-time courtesy and does not include diamonds, which are not covered under this warranty or replacement policy. Given the made-to-order and custom-made nature of our jewelry, slight variations are normal and are not considered defects. If the damage is assessed and determined not to be caused by a manufacturing defect, or if it involves diamonds, we will provide you with a quote for repairing the item. This quote will include repair and return shipping charges.

Any work performed on the item by a jeweler or third party other than Niahmi will void this warranty. This warranty does not cover normal wear and tear, warped rings, discoloration from harsh chemicals or makeup, product loss, or damage due to improper use, cleaning, or storage.

• The item must not have been subjected to unreasonable force or harmful conditions.
• The item must have been stored and handled correctly.
• An abused, altered, or incorrectly cleaned item is not eligible for warranty repair.
• The warranty is non-transferable and only applies to the original purchaser.
• Original proof of purchase must be provided to verify the purchase and avail our warranty.

We at Niahmi take pride in the enduring quality of our jewelry and are dedicated to providing you with a lifetime of enjoyment from your purchase. For any warranty claims or questions, please contact us at connect@niahmi.ca.

If you believe your piece has a manufacturing defect, please contact us with detailed photos and a short video of the item. This allows us to preliminarily evaluate the issue and determine if it might be a manufacturing defect. Should we determine that the issue could be a manufacturing defect, you will need to send the item back to us at your own expense. Upon confirming a manufacturing defect, we will repair the damage or, in exceptional cases, replace the product at no cost to you, except for shipping. We will cover the shipping charges for sending the repaired or replaced item back to you. Please note that a replacement is offered as a one-time courtesy and does not include diamonds, which are not covered under this warranty or replacement policy. Given the made-to-order and custom-made nature of our jewelry, slight variations are normal and are not considered defects. If the damage is assessed and determined not to be caused by a manufacturing defect, or if it involves diamonds, we will provide you with a quote for repairing the item. This quote will include repair and return shipping charges.

Any work performed on the item by a jeweler or third party other than Niahmi will void this warranty. This warranty does not cover normal wear and tear, warped rings, discoloration from harsh chemicals or makeup, product loss, or damage due to improper use, cleaning, or storage.

To be eligible for this warranty: The item must not have been subjected to unreasonable force or harmful conditions. The item must have been stored and handled correctly. An abused, altered, or incorrectly cleaned item is not eligible for warranty repair. The warranty is non-transferable and only applies to the original purchaser. Original proof of purchase must be provided to verify the purchase and avail our warranty.

We at Niahmi take pride in the enduring quality of our jewelry and are dedicated to providing you with a lifetime of enjoyment from your purchase. For any warranty claims or questions, please contact us connect@niahmi.ca.